FREQUENTLY ASKED QUESTIONS
SHIPPING: BASIC SHIPPING RATES -
$4.79 U.S. on the first shirt and then add $1.00 for every shirt after.
$7.79 CANADA for the first shirt and add $2.00 for any additional shirts.
$13.79 WORLDWIDE for the first shirt and add $3.00 for any additional shirts.
HOW ARE PAYMENTS PROCESSED?
All payments made to NEPA Tees are handled by PayPal or Stripe payment services. The direct checkout option uses Stripe and the checkout through PayPal option uses PayPal. PayPal and Stripe use the highest security available on the web.
Nobody at NEPA Tees can see your credit/debit card information. NEPA Tees only receives your shipping address once your payment has been processed and approved through PayPal or Stripe.
WHAT SHIPPING METHOD DO YOU USE?
NEPA Tees uses the United States Postal Services (USPS) to ship our orders.
*Customs fees on orders outside of the United States:
Some countries enforce customs fees for products shipped into their boarders. You, as the buyer, are responsible for any and all customs fees assessed to your order. Please do not ask NEPA Tees to ship your package as a gift to get around these fees.
WHEN WILL MY ORDER ARRIVE?
Orders are screen printed as orders are placed and usually take 1-3 days to complete depending on the amount of orders placed that day or week. Shipping usually takes 3-5 business days if shipped to a US address. Shipping overseas can take from 7 days to 3 weeks depending on where you live.
You can return items within 10 days of receiving your order, as long the item HAS NOT been washed, stained or altered in any manner. Please contact NEPA Tees through a message before you return any items. NEPA Tees CANNOT exchange CUSTOM MADE items if the size you ordered does not fit since CUSTOM MADE items are printed as special order. Buyers will be responsible to pay the shipping fees of any returned items sent back to NEPA Tees.
I REALLY WANT THAT T-SHIRT BUT IT IS OUT OF STOCK IN MY SIZE!
Normally out of stock items will be periodically restocked, unless that item is no longer being printed, contact NEPA Tees and ask about any t-shirt you see on the site and I will do what I can to get it for you.
If you have any questions other than the above please use the CONTACT option found at the top of the site.
Thank You :) - Joe